
At Gifted Hands Homecare Agency LLC, we are honored to serve Veterans through the Veterans Affairs Community Care Network (VA CCN) administered by Optum.
Our mission is simple: provide dependable, compassionate, non-medical home care that allows Veterans to remain safe, independent, and respected in their own homes.
We understand that Veterans — and their families — deserve clear communication, reliable caregivers, and care that actually shows up. That’s what sets Gifted Hands apart.

We are an in-network VA Community Care provider through Optum, approved to serve Veterans in CCN Regions 1, 2, and 3.

We treat Veterans with the respect they earned, not as “tasks on a schedule.”

We prioritize dependability, communication, and continuity — no revolving door of caregivers.

Veterans are held harmless. There is no billing to the Veteran for VA-approved services.

We are not a national call center. We are local, accountable, and hands-on.
We provide VA-authorized, non-medical home care services based on each Veteran’s approved referral and plan of care, including:
⚠️ All services are provided only with an approved VA referral and authorization.
If you are a Veteran, spouse, family member, or VA case manager, we are ready to help.
📞 Phone:
(850) 635-0144
📧 Email: smassey@giftedhandshomecarellc.com
📍 182 E Nelson Ave,
DeFuniak Springs, Florida, 32433
Not sure where to start? We can help guide you.
We proudly provide VA home care services throughout:
Gifted Hands Homecare Agency LLC is a proud VA Community Care Network provider through Optum, delivering reliable, non-medical home care services that help Veterans remain safe, independent, and respected in their own homes.
👉 Serving Veterans across Northwest Florida
👉 No out-of-pocket cost to Veterans
Please reach us at info@giftedhandshomecarellc.com if you cannot find an answer to your question.
Answer:
VA Community Care may cover non-medical Home and Community-Based Services (HCBS) such as assistance with daily activities, companionship, light housekeeping, meal preparation, errands, and support with aging safely at home — based on the Veteran’s approved plan of care.
Answer:
Yes. All VA home care services require an approved referral and authorization from the VA before services can begin.
Answer:
Veterans or family members can request Community Care by contacting their VA primary care provider or VA social worker and asking about eligibility for Community Care services.
Answer:
Services can begin after the VA issues an approved referral and authorization. Start times vary depending on VA processing, but we work quickly once approval is received.
Answer:
Yes. Spouses, adult children, caregivers, and VA case managers may assist Veterans in requesting Community Care services.
Answer:
We are a locally owned agency that prioritizes reliability, communication, and respectful care. Families appreciate our hands-on approach and consistent caregivers — not a rotating schedule or call-center model.
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